Privacy Policy

Coach Khan, trading as KHAN PERFORMANCE, Goedmoedstraat 21, 8310 Bruges, Belgium. Company number and VAT number BE0704947894.

For any questions about this notice or about your data, please contact: info@khanperformance.be.

• Contact details you provide when you e-mail us: name, e-mail address, organisation and the content of your message.
• Booking details when you schedule an introductory meeting via Calendly: name, e-mail address, chosen time slot and any answers to the questions in the booking form.
• Answers to the self-assessment. These are processed in your browser to display your score and are not automatically sent to us. We only receive this data if you send us your result by e-mail yourself.
• Technical and usage data: IP address, browser type, pages visited and time of visit, via server logs and, subject to your consent, via analytical cookies.

• Answering your query and preparing a potential collaboration. Legal basis: performance of, or steps prior to entering into, a contract (Article 6(1)(b) GDPR).
• Scheduling and confirming an introductory meeting. Legal basis: your request and legitimate interest in workable scheduling (Articles 6(1)(b) and 6(1)(f) GDPR).
• Security and proper functioning of the website through server logs. Legal basis: legitimate interest (Article 6(1)(f) GDPR).
• Analysis of website usage through analytical cookies. Legal basis: your consent (Article 6(1)(a) GDPR), which you may withdraw at any time.
• Complying with accounting and tax obligations for a paid engagement. Legal basis: legal obligation (Article 6(1)(c) GDPR).

• E-mail correspondence without follow-up: a maximum of 12 months after the last contact.
• Client and engagement data: 7 years, in accordance with the statutory retention obligation for invoicing and accounting.
• Booking data in Calendly: a maximum of 12 months after the appointment.
• Server logs: a maximum of 12 months.
• Analytical data: a maximum of 14 months, in aggregated form.

We do not sell your data and do not share it for commercial purposes. We do, however, rely on service providers acting as processors:

• Calendly, for scheduling appointments.
• Our hosting and e-mail providers, to keep the website available and to process messages.
• Our analytics provider, only where you have given consent for this.
• Our accountant and, where legally required, the competent government authorities.

Some of these service providers are established outside the EEA, including in the United States. In such cases, the transfer relies on an adequacy decision of the European Commission or on the European Commission's standard contractual clauses, supplemented with appropriate technical and organisational measures.

• The right to access the data we process about you.
• The right to rectification of inaccurate or incomplete data.
• The right to erasure where the data are no longer needed.
• The right to restriction of processing and the right to object to processing based on legitimate interest.
• The right to portability of the data you have provided yourself.
• The right to withdraw given consent at any time, without affecting the lawfulness of processing carried out beforehand.

You may exercise these rights via info@khanperformance.be. We will respond within one month.

If you are not satisfied with how we handle your data, you may lodge a complaint with the Belgian Data Protection Authority, Drukpersstraat 35, 1000 Brussels, gegevensbeschermingsautoriteit.be.

We take appropriate technical and organisational measures to protect your data against loss and unlawful access. This notice may change as our services or the law evolve. The date at the top indicates the latest version.